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Click on the links below to find out more about the TMHC Clinical Consultation and Assessment Service (CCAS)
Our Clients
The TMHC Clinical Consultation and Assessment Service (CCAS) can assist anyone from a culturally and linguistically diverse community (CALD) living in NSW, who is experiencing a mental health issue.
We help a wide range of people, from those experiencing early symptoms of mental illness, distress or anxiety to those who have been diagnosed with serious and chronic conditions.
The service is free and is available to individuals, families, children, young people, adults and older people.
Our Services
Our services include:
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Information and consultation about mental health and cultural issues
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Information about Government and non-government health and welfare services for people of CALD backgrounds
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Clinical intervention using bilingual clinicians
How to make a referral
Anyone can make a referral to the Clinical Consultation and Assessment Service. We receive referrals from service providers, family members and from clients themselves.
The first point of contact with the Clinical Consultation and Assessment Service are our Clinical Consultants. They are responsible for the provision of information, advice, support and referrals to other agencies.
When you contact our service, the Clinical Consultant will clarify the nature of the problem and how our service can best assist. They will match each client with a clinician who has the cultural and clinical expertise most suited to meet the client’s needs. The allocated clinician will then make direct contact with the client and arrange a consultation at a suitable time and venue.
Clinical Consultants can also discuss cross cultural and case management issues with service providers. If appropriate a consultation with a bilingual clinician will be arranged.
To contact our Clinical Consultation and Assessment Service call
02 9840 3767 or 02 9840 3899
Toll free 1800 648 911
Monday to Friday between 8:30am and 5:00pm
Bilingual Clinicians
CCAS utilises a pool of 125 bilingual mental health clinicians speaking over 50 community languages. Click here to view a list of the languages we speak.
These sessional workers are experienced clinicians with expertise in working cross-culturally in a variety of health and welfare settings. They are drawn from a range of professions including social work, psychology, mental health nursing, occupational therapy and psychiatry.
The role of our bilingual clinicians is to provide:
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Psychosocial, psychological and psychiatric assessments
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Family assessments
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Psychoeducation for clients and their families
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Grief and trauma counselling
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Short-term therapy
Outcome of Intervention
At the conclusion of the intervention, the bilingual clinician will provide a clinical report. This report may be provided to the client or with the client's permission may be sent to the referrer.
The bilingual clinician will make recommendations and refer the client to appropriate follow up services where necessary.
Rural and Remote Areas of NSW
Clients from rural and remote areas of NSW can be seen face to face, contacted via telephone or through telemedicine facilities.
Clinical outreach services have been established in several locations.
In 2002, THMC commenced a clinical outreach service for people of Portuguese, Italian and Macedonian background living in the Illawarra area, in partnership with the Illawarra Multicultural Health Unit.
An additional outreach service is in operation in Queanbeyan, targeting men of Macedonian background, in partnership with the Greater Southern Area Health Service.
Plans for further outreach services are currently underway.
Last Updated 22 Feb 2010
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