Promotes multiculturalism, ethnic affairs, cultural diversity, community unity and harmony across NSW. Provides information about legislation and EAPS (Ethnic Affairs Priorities Statement)
www.crc.nsw.gov.au
Tel: (02) 8255 6767
DAMEC (Drug and Alcohol Multicultural Education Centre)
Assists and supports Alcohol, Tobacco and other Drug (AT&OD) service providers across NSW to improve the way they access and service clients from CALD background.
www.damec.org.au
Tel: (02) 9699 3552
DIAC (Department of Immigration & Citizenship)
Provides information online about the evolution of multiculturalism policy, Australian immigration history, statistics, visa categories and Australian Citizenship.
www.immi.gov.au
Tel: 131 881
Diversity Health Institute
Provides a hub for knowledge and activity in Multicultural Health, both nationally and internationally, and brings together a number of existing and newly created national and statewide diversity health services. The DHI clearinghouse will come online in late 2004.
www.dhi.gov.au
Tel: (02) 9840 3860
ECAV (The Education Centre Against Violence, NSW)
NSW state wide service that, through a Multilingual Sexual Assault Information Project, has developed culturally and linguistically appropriate information booklets about adult sexual assault and services available to victims in NSW. Booklets available in the following languages:
Arabic, Chinese, Hindi/Punjabi, Italian, Khmer, Korean, Spanish, Turkish and Vietnamese.
Tel: (02) 9840 3737
Health Insite
This website provides a wide range of information and links to further websites on important health topics, population groups, life stages and events.
www.healthinsite.gov.au
HREOC (Human Rights and Equal Opportunity Commission)
Investigates and provides education about discrimination on the grounds of race, colour or ethnic origin, racial vilification, sex, sexual harassment, marital status, pregnancy or disability. Information on current initiatives
www.hreoc.gov.au
Tel: (02) 9284 9600
MDAA (Multicultural Disability Advocacy Association of NSW)
Advocacy service for people from a CALD background with disability, their families and carers. Multilingual publications available.
www.mdaa.org.au
Tel: 1 800 629 072
MHCS (Multicultural Health Communications Service)
Offers Australia’s most comprehensive multilingual health website with over 450 publications on a wide range of health subjects, in up to 35 languages. Also has links to other useful websites providing further translations and cultural information. Access via SWAHS Intranet Homepage (click on “Multilingual Resources" at bottom of page ) or via Internet:
www.mhcs.health.nsw.gov.au
Tel: (02) 9816 0347
Multicultural HIV/AIDS & Hepatitis C Information Website
Provides information on these topics online, translated into various languages.
www.multiculturalhivhepc.net
Tel: (02) 9515 3098
Multicultural Mental Health Australia (MMHA)
Links a wide range of state and territory mental health specialists and services, advocacy groups and tertiary institutions to promote the mental health and well being of Australia's diverse communities.
www.mmha.org.au
Tel: (02) 9840 3333
Multilingual Health Professionals
A website that allows you to search for a range of health professionals including GPs, specialists, pharmacists, physiotherapists, dieticians, and optometrists by language, gender, suburb and area of specialisation. On the lower left hand side of the screen, there is a health professinals search (you may need to scroll down).
www.mydr.com.au
Nepean Families First Service Network Project
Support services that work with families and children in the Penrith, Hawkesbury and Blue Mountains LGAs through information and resources. Projects and news can be posted on their website.
www.tricomm.org.au/servicenetwork
Tel : (02) 4721 1866
NSW Education Program on Female Genital Mutilation (FGM)
Provides resources and education programs on FGM for health providers and communities affected by FGM.
www.dhi.gov.au/fgm
Tel: (02) 9840 3768
NSW Refugee Health Service
Provides free clinical health assessment, advice and referral for refugees. Clinic held at Blacktown Community Health Centre on Tuesdays from 9.30 – 1.30 (call 8778 0770 for referrals). Provides consultation and training for health service providers on refugee health and related issues, and promotes health equity for refugees. Refugee health fact sheets available.
http://www.refugeehealth.org.au
Tel: (02) 8778 0770
Queensland Health
Various resources available online (e.g. Muslim Patient’s Handbook; Cultural Diversity Guide for Health Professionals; Providing Care for CALD Patients; Cultural information about Australian South Sea Islanders).
http://www.health.qld.gov.au/multicultural/cultdiv/default.asp
SWAHS Health Care Interpreter Service (HCIS)
SWAHS HCIS provides professional and confidential interpreting services in over 120 languages including AUSLAN (Australian Sign Language) for the Deaf, to facilitate communication between CALD consumers and SWAHS health care providers. Onsite telephone interpreting services are available 24 hours a day, 7 days per week. Videoconferencing is available during normal business hours.
http://westnet/SERVICES/hcis/index.htm
Tel: (02) 9840 3456
STARTTS(NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors)
Provides a holistic range of professional services to facilitate the healing process for refugees who have been exposed to torture and trauma. Also provides early health assessment and intervention services to newly arrived people from refugee like backgrounds.
www.startts.org
Tel: (02) 9794 1900
Transcultural Mental Health Centre NSW
State wide service promoting access to mental health services for people from CALD backgrounds. Works with consumers, carers, health professionals and the community to encourage positive attitudes to mental health, and provides referral to bilingual counsellors. Has online multilingual information resources and a catalogue of publications (e.g. research).
www.dhi.gov.au/tmhc
Tel: (02) 9840 3800
TRI Community Exchange (Training, Resources, Information)
Based in Penrith, this service provides training, resources, information and support to community agencies and government departments for the benefit of the communities and families they serve. Manages an extensive online state wide directory of community services which you can search by keyword (such as a specific language), organisation, service, local government area or town/suburb.
www.tricomm.org.au/directory
TRI Community Exchange INC also auspices communityNET
an information and resources website for the community sector, with a focus on Greater Western Sydney, to share news, information about upcoming events, conferences, seminars, workshops, training, funding, employment vacancies and weblinks.
CommunityNet e-news is a free weekly email alert. Interagencies and other community groups can store documents such as minutes and agendas in communityNet's download section.
www.tricomm.org.au/directory
Centre for Culture, Ethnicity and Health (CEH), Victoria
Provides useful diversity and health resources online for resource development, advocacy, organisational development, training and professional development, data sourcing, literature searches and a reference service.
www.ceh.org.au
Tel: (03) 9427 8766
Women’s Health at Work (WHAW) program
A NSW Health program funded to address workplace and health issues for women from CALD backgrounds in workplaces where they are frequently marginalised and isolated. The program researches, plans, develops, implements and evaluates projects. Current projects are addressing the broad and complex issues of resettlement and employment for women of Ethiopian, Ghanaian, Liberian, Nigerian, Sierra Leonian and Southern Sudanese backgrounds. Previous projects have focused on Chinese Women working in Market Gardens across the Sydney Basin and their OH & S issues.
www.dhi.gov.au/whaw
Tel: (02) 9840 4182
SETTLEMENT SERVICES AND SUPPORT IN THE SWAHS CATCHMENT
Auburn Migrant Resource Centre (AMRC)
Provides information, assistance and settlement support to migrants, refugees and humanitarian entrants living in Auburn Local Government Area. The AMRC employs a team of staff from a diverse range of cultural and linguistic backgrounds reflecting the communities it serves.
www.amrc.org.au
Tel: (02) 9649 6955
Baulkham Hills, Holroyd, Parramatta Migrant Resource Centre (BHHPMRC)
A community based, non-profit organisation established to promote the wellbeing of migrants, refugees and humanitarian entrants from non-English speaking background (NESB) living in the Baulkham Hills, Holroyd and Parramatta LGAs. The MRC uses specially trained workers to assist migrants and refugees make greater use of local community and government organisations to solve their immediate needs. The MRC also liaises with other ethnic community groups to provide an ethno-specific service to a specific community. These workers provide casework, group work and conduct information sessions to clients in their own language.
www.bhhpmrc.org.au
Tel: (02) 9687 9901
Blacktown Migrant Resource Centre (BMRC)
An independent, community based organisation that directly assists migrants, refugees and humanitarian entrants in their settlement or at other critical times of need, to relieve poverty, suffering and distress, and empower people irrespective of their ethnic, cultural or religious backgrounds to equally participate in Australian society. Blacktown MRC has expanded its services to include community liaison and advocacy, multicultural consultancy advice, and target groups Sydney-wide, including emerging communities, young people and older people.
www.blacktownmrc.org.au
Tel: (02) 9621 6633
Nepean Migrant Access Inc (NMA)
Provides support, information sessions on settlement issues, classes, social events, casework and a Multicultural Aged Day Care Program for migrants and refugees in the Penrith and Hawkesbury Local Government Areas. Casework is also provided for migrants in the Blue Mountains LGA. Several bilingual workers coordinate programs in community languages and some community development work is undertaken by funded project workers based at NMA and in partnership with other local services.
www.nma.org.au
Tel: (02) 9833 2416
Ethnic Communities Reference Book 2005
This is a hard copy resource produced by the Ethnic Communities' Council of NSW (ECC) containing contact details and a summary of the roles of more than 2000 ethnic organisations across NSW.
There are copies of the reference book at the Nepean Hospital Library and at AMHWC )adjacent to the Learning and Development building at Nepean Campus).
The directory will soon be available online via the ECC's website:
www.eccnsw.org.au
Tel: (02) 9319 0288
Many Government Departments have Multicultural or Ethnic Liaison Officers, for example Centrelink, NSW Police, TAFE, NSW Department of Education and local Councils. Contact your local service for more information.
